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Tankless water heater guides.

Guides built from the questions tankless owners actually ask: what the codes mean, why the water runs cold, how often to descale, what freezes, and what repairs cost.

Tankless water heater error codes: homeowner in a garage reading a two-digit error code on the display of a wall-mounted tankless unit while holding a phone

Tankless Water Heater Error Codes: What 10 Common Ones Mean

Every tankless water heater error code is the unit telling you which safety check it failed. Tankless water heater error codes are not a shared…

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Tankless water heater not heating: technician checking the open gas shutoff handle on the gas line to a wall-mounted tankless unit

Tankless Water Heater Not Heating? 7 Things to Check Before You Call

A tankless water heater not heating tends to fall into one of three stories: no hot water at all, water that never gets past warm, or water that used…

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Tankless water heater hot then cold: a hand testing the stream and adjusting the valve in a bathroom shower

Tankless Water Heater Hot Then Cold? 6 Causes and What Fixes Them

Hot, then a blast of cold, then hot again is one of the most common tankless complaints. A tankless water heater hot then cold can be a normal quirk…

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Tankless water heater won't ignite: technician with a flashlight looking through the sight glass of a tankless unit's burner chamber

Tankless Water Heater Won't Ignite? 6 Causes, and Which Ones Are Yours to Check

When a tankless water heater won't ignite, the display usually says so: code 11 on Rinnai, Noritz and Rheem, 111 on Takagi, E003 on Navien. The…

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How to flush a tankless water heater: homeowner kneeling in a garage with a pump in a white bucket and two hoses on the service valves under a tankless unit, a jug of white vinegar beside

How to Flush a Tankless Water Heater: 6 Steps, and When to Call Instead

Hard water leaves scale inside a tankless heat exchanger, and a flush is how it comes out. Knowing how to flush a tankless water heater gives you one…

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Tankless water heater keeps shutting off: a hand unscrewing a shower head crusted with white mineral scale over a bathtub, with a cup of vinegar beside

Tankless Water Heater Keeps Shutting Off? 6 Causes, Starting With the Cheapest

When a tankless water heater keeps shutting off, it is usually reacting to one of a short list of things, and the cheap ones come first. The unit…

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Tankless water heater leaking: water dripping from the condensate line of a wall-mounted condensing tankless unit into a small bucket

Tankless Water Heater Leaking? 5 Sources and How Urgent Each One Is

A tankless water heater leaking is less likely to flood a room than a leaking tank, because there is no tank full of water to let go. That does not…

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Frozen tankless water heater: an outdoor tankless unit on a brick wall with frost and an icicle on the pipe fittings below it while a technician in a winter jacket wraps foam insulation

Frozen Tankless Water Heater? What to Do Now, and 5 Ways to Stop It Happening Again

A frozen tankless water heater usually shows itself the same way: cold water works, hot water is a trickle or nothing at all, and the unit may be…

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Tankless water heater making noise: a technician with an ear near the open side of a tankless unit, listening with a hand on the cabinet

Tankless Water Heater Making Noise? 6 Sounds and What They Usually Mean

A tankless water heater making noise is not always a fault. A unit with a fan, a burner and a circuit board makes some sound whenever hot water runs.…

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Tankless water heater repair or replace: technician and homeowner at a kitchen table over a printed quote sheet with an old heat exchanger part on the table

Tankless Water Heater Repair or Replace? 5 Questions That Settle It

Whether to put money into the old unit or buy a new one is the question nearly every owner with a failed tankless asks. Tankless water heater repair…

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The likely fault, an estimated price and a visit time, all on one call.

Handy to have when you call

  • The brand and model from the label
  • Any code on the display
  • When the problem started, and what the water does

Our service area

120 cities in 25 states.

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