Privacy Policy
What we collect from calls and visits, and why.
Effective October 2026.
Information we collect
A call to us passes along your phone number and the time you rang, and the call may be recorded. When you browse, standard analytics are collected: pages viewed, device type and browser.
Why we use it
To route your call to a technician who covers your address, to keep an eye on service quality, and to fix weak spots on the site. Your details are not sold.
Who sees it
The technician handling your repair receives what you share on the call. Our call-routing and analytics providers process only what they need to run those services.
Deletion
To ask for stored call data about you to be deleted, call (380) 273-8196.
Updates
Changes to this policy will be published on this page.
Phone us
Tankless Acting Up? Call Us
Handy to have when you call
- The brand and model from the label
- Any code on the display
- When the problem started, and what the water does